The information contained within our website is derived from numerous sources. We take every care with our data and strive to ensure its accuracy and currency. We follow a tried and tested approach, developed over many years.

• Research. To find new or unlisted airports, handling agents or other organisations we research using multiple sources. These include official publications (such as AIPs or data from the FAA), airport operator and company websites, industry-specific newsletters, visiting trade shows and directory listings. Also, we receive feedback from customers and contributors that helps to expand and update our coverage.
• Update. Once we have created an airport or ground handling agent listing, we send out information update requests using a combination of e-mail, fax and post. Managers can update their information by using our online update service or returning completed questionnaires by e-mail, fax or post.
• Verification/Validation. As well as obtaining updates direct from an organisation, we validate our data by referring to related companies and official documents. For example, an airport will advise us as to which companies provide fuel at the airport. In particular, we regularly consult country AIPs to validate/update our airport and air transport data.
• Editing. Our database is updated by a team of aviation experts to the highest standards. We ensure that the data is accurate, relevant and unbiased.
• Publication. To ensure that our customers receive updated data in a timely manner, we have linked our website directly to the main database. This way, as soon as we make changes, these are published online.
• Standards and Conventions. In order to maintain consistency, we have adopted a number of standards and conventions in our data. This subject is very broad and can range from the types of unit of measurement used, the criteria for including airports or the format of telephone numbers. Our 'Country' list includes some geographic areas not universally recognised as countries; these areas are included to make aviation planning easier and reflect no political bias. If you have any questions about these standards, please Contact Us. Alternatively, you may find answers on the Glossary or Help pages.

• Sample Airports. Three records that are completely open to the public. Allows potential customers to see exactly what they can get from a live record.
• What We Offer. Loop of images with overlaid text.
• This week’s updates. Shows vertical scrolling list of airports updated in last 7 days.
• Latest news. Shows headline of most recent 10 stories. (More on Events/News page.)
• Our information covers. Horizontal scroll of live statistical data from database. “…8,700 airports, 4,600 airport websites, 4,300 airport manager e-mails, 13,000 ground handling companies…”.
• Adverts. 3 panels that allow for Flash animation.
• Login. Once logged in, this box is replaced by a logged in box.
• Basic Search. Open for public use. This links to a results page.
• Events & News Page. The Events list is updated in-house and lists global aviation shows for the commercial and business aviation markets. The News service is taken from external RSS feeds.
• Other tabs on the Homepage are self-explanatory.

• Shows results of Basic Search. Users can re-order using any of the column headings. Default order is ICAO.

• Basic data is available for free. To access any of the information tabs (bottom), reference links (right) or navigation tabs (left) requires a subscription.

• This is open to public use.
• You can search an address or an airport.
• You can also filter airports in the search according to Airport of Entry status and runway length.
• The results show all the nearby airports. These are marked according to their Airport of Entry status (green/red).
• Concentric circles are set at 50 km intervals to help judge distance.

• Enter a location, e.g. Paris. Click ‘Search’. This shows the location (blue marker) and surrounding airports.

• The address search follows Google’s methods: you can enter place names, addresses, post/zip codes and so on. Enter an airport or airport code (ICAO or IATA), e.g. London. Click ‘Search’.

• Click on the airport name and this will show that airport (yellow marker) and surrounding airports.

• Click on any airport and you are shown an information window (balloon). This shows basic data, a link to that airport’s website (if available; opens in new window) and a link to the airport entry (‘Full Details’).

• Clicking ‘Full Details’ has two possible results: 1) If you are not logged in, you will see the public view of the airport; 2) If you are logged in, you will be taken to the Subscriber view of the entry (see next section).
• Not all airports worldwide are plotted; usually, only those out to 500 km or so. For a wider search, re-enter a search term.

• Search Using Specific Terms. This will take you to the Search Results page. All terms search “any part of”, except ICAO and IATA (require exact match).

• Search Using Keywords. Enter any part of Name, City or Country. Enter exact: ICAO or IATA. The website prompts for an airport name, although selecting this is optional.

• The results display as a list. Click on an airport name to be taken to that entry.

• Search Using Organisation Type. Select one of: Airports, Ground Handlers, Supplier or Hotels. Use in combination with Keyword and/or Filters.

• Search Using Filters. Enter one or more to filter results. Can use in combination with Keyword Search.

• Structure. Data is grouped into logical areas for each airport. Under sub-heading, there are entries for information, restriction, service company and hotel listings. Click on the Information Title/Company Name (blue/teal cell in ice blue box) for further data.
• General. Essential Status data about the airport, followed by location, restriction and information details.
• Technical. Runway, lighting, capacity and approach/navaid data. Also, a Google map shows the layout of the runway(s).
  For US airports, there are external links to FAA/NFDC data [see below] and FAA Airport Diagrams [see below].

• Services. Details of ground handlers, fuellers, line/ramp engineers, caterers and transport providers are listed here. For handling service companies, full address and contact details are provided, together with and exhaustive list of services.
• Example. Iberia Airport Services at Palma de Mallorca shows many of these:

• Medical. Details of an airport’s medical facilities, nearest hospital and ambulance station.

• NOTAMs. Link to external source of NOTAM data (FAA).

• Weather. Link to external source of weather data (US National Weather Service). [See below]

• Noise. Link to external source of noise regulation data (Boeing).

• Hotels. Hotels are usually selected for their proximity to the airport and are rated at 3 stars or above.

• Reference Links. Click on these links to be taken to country-specific pages of additional content and external sources. Full details of these are found under the next section, ‘Data Navigation Bar’.

Customers can add notes for each airport entry. This allows users to add, edit and delete notes that could assist in company operations. For example, an airline may have a preferred ground handling agent or further contact details for an airport department. For customers with multiple users licences, notes can be shared between all users. Customer notes are private to each company; other customers will not see these notes.



Each note has a heading, the username of the author, date last edited and text content. To add a new note or edit an existing one, there is a simple pop-up box.

• Tabs. Choose the options to access additional content and tools.
• Map Search. Use a Google Map to search for an airport. The display shows the selected airport or location and alternate airports within a given radius. Markers on the map have information windows that allow links to airport entries. [See above]
• Travel Advice. This section provides a search function of selected Government Advisories for all countries available. This will open the official government website in a new window. [See below]

• IATA. The second part is to search country data in the IATA Travel Centre and is in two parts: Passport, Visa and Health, and Customs, Currency and Airport Taxes. [See below]

• Clearances and Embassies – Clearances. This database is unique to airportdata.aero and information is taken from official AIP publications, direct from CAAs and through other trusted sources. The data is split into sections: General, Commercial (inc. Cargo), Corporate, Designated Authorities, Search and Rescue, and Embassies. Detailed listings and text are shown for each country.

• Full details. Click the headings to expand the listing.

• Clearances and Embassies – Embassies. List of embassies, consulates and high commissions are shown here. Data is collated from official government websites. Diplomatic missions are listed by guest country, type of mission and city location. Click the entry to see the full details.

• Airlines. This section is similar to the Airport listings. A search function is available along with Region and Country Filters. Around 1,000 airlines are listed with contact details. See later section for further details. [See below]
• Aviation Forms. This section is a repository for official forms from civil aviation agencies and governments worldwide. Here you will find examples such as overflight clearance forms, customs declaration forms and so on.
• Aviation Charges. Details of the AIP GEN4.1 and GEN4.2 sections are listed here, together with website links for aviation charges and other useful information. For individual airport charges contact details, refer to the relevant airport entry.

• Other Reference Information. Many organisations provide data that is useful to professional pilots, flight operations staff and others. This section will grow over the years and like the Aviation Forms, the content will be varied. For example, we will publish details of ACI airport traffic data.
• Glossary. This shows terms and abbreviations in common usage, and abbreviations used on the site for publishing purposes. Also detailed is information about runway coding and rescue/firefighting classifications.

• How to Use. This is a guide for users to refer to if they have problems using the site or want to know about how we collect and maintain data.

• Simple Search Function with Filters. The Keyword Searches looks for any part of Name and Trading Name. The Region filter can be used to populate the Country filter.

• Airline Entry. Basic contact details for airlines.

• Reference Links. These operate in the same way as with the Airport entries. For the Airport link, this will show a results list of all airports in the airline record’s country.

• The website also provides a function to export selected data for us in mailing lists, research or presentations. The data will export as csv files for use in Excel or other applications.
• Go to the Advanced Search page and enter a term, for example ‘London’. This will show the list of results, as seen before.

• Click on the ‘Create Mailing List’ button. Your browser will then download a CSV file for you to manipulate.

• You can research ground handling companies. Reset the search filters, select ‘Ground Handlers’, enter ‘Servisair’ and click ‘Search’.

• To prevent excessive use of the service, a limit has been set to the export function – 200 records. To narrow the results, use the search filters.

• Exporting the data will show a slightly different set of fields for the airport, ground handler and supplier outputs; the function is unavailable for hotels.

Sample External View. Select Country: Thailand. Select Source: United Kingdom.

Sample View – Passport, Visa and Health. Select ‘Thailand’.



Sample View – Customs, Currency and Airport Tax. Select ‘Thailand’.

Sample View. Enter ICAO code and click ‘Search’. (Multiple ICAO codes can be entered.)



This displays a list of results.

Click on an item to see the details.

Sample View. Clicking on the link goes straight to the specific page for that airport. Opens in an external window.

Sample View. Clicking on the link goes straight to the specific page for that airport. Opens in an external window.

Sample External Page View:

Sample External Page View (opens as PDF):

If you have trouble accessing the service, please contact us directly. We will try to solve your problems as soon as possible, so you can return to using the service.

If you have forgotten your password, please use the Forgotten Password tool on the Login Page.

If you have forgotten your username, please Contact Us directly.

Our data is provided for pre-flight planning purposes only. Please do not use this information for navigation purposes. Please refer to the aircraft operator procedures, relevant authorities and charts for navigation data. We aim to ensure that all our data is current, although incorrect information may be published. We accept no liability for loss or damage caused by using our information.

Airportdata.com
Office D3A, Fairoaks Airport
Chobham
Surrey GU24 8HX
United Kingdom

Tel:	+44 1276 855538
Fax:	+44 20 8609 0048
e-mail:	[email protected]
Web:	www.airportdata.com